Hi,

 

We were given issue ID SD-36688, in July 2013, for an issues searching when a name or site has a special character in it.

 

We are still experiencing this issue and I am unable to find the issue on the issues list here: https://creator.zoho.com/servicedeskplus/sdp-known-issues/#View:SDP_Known_Issues_View

 

Our current version is 9.0 build 9016.

 

Can you let me know when this is planned to be fixed, as we were advised at the time that it would be released as a hotfix.

 

Thanks

Lynne