When adding a new technician I can click the plus sign at top right to enter the selection window on my desktop. The correct domain is highlighted but when click add users/groups the window doesn't appear to allow me to select users / groups. Oddly if logon to the ADP server and access console via IE there, it works fine. I'm assuming there will be some gpo issue pertaining to my desktop that is not afftecting the server when logon there. Anyone seen this ? thanks