Is there an option to add solution suggest while creating new ticket in servicedesk plus(ondemand)?

Is there an option to add solution suggest while creating new ticket in servicedesk plus(ondemand)?

Hello everyone, 
In the past I've worked with servicedesk plus cloud and when I was creating a new incident this gave me a list of suggested solutions depending on the subject that I was adding at the moment.

The question is, is this possible to configure on ServiceDesk plus on-demand? 
Is there any way to enable/disable this?

SDP ondemand version: 11.3 Build11309

Thanks regards


        New to M365 Manager Plus?
        New to M365 Manager Plus?
          New to RecoveryManager Plus?
          New to RecoveryManager Plus?
            New to Exchange Reporter Plus?
            New to Exchange Reporter Plus?
              New to SharePoint Manager Plus?
              New to SharePoint Manager Plus?
                See all integrations
                New to ADManager Plus?
                See all integrations
                New to ADManager Plus?

                  New to ADSelfService Plus?

                  Start your free trial
                  Start your free trial

                        Related Products