Hi,

We are having issues with our ServiceDesk Plus installation while trying to upgrade it. Unfortunately, the upgrade failed and we seem to be unable to restore the ServiceDesk Plus installation from a VMware snapshot that was taken just before the upgrade (we get a 404 error in Apache). We do not know which version of ServiceDesk Plus was installed at the moment we did the upgrade and were told that not all versions will work with all database versions. Is there a way to retrieve the version information from the ServiceDesk Plus database?

Thank you in advance!

Cheers,

Mark