Is there a way to have users see Request#'s by default?

Is there a way to have users see Request#'s by default?

With notifications going back and forth, it's sometimes helpful for techs and users to be able to see the request #'s by default.

Is there a way to set it up so that all users will have the request ID's shown by default in their list of requests? As it is, I have to document how to add this, and some of the users are not well versed in following complex instructions.

Justin



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