Is there a way to have the 'Remote Control' link in the Requester Details call up Teamviewer instead of the built in ZoHo app?

Is there a way to have the 'Remote Control' link in the Requester Details call up Teamviewer instead of the built in ZoHo app?


We would prefer to use TeamViewer over the internal ZoHo Remote Support option.  Is there a way to do this in ServiceDesk OnDemand?



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