SDP Dev Team,

It's so frustrating for our customers, employees, and technicians to constantly run into issues with the copy/paste functionality in SDP.  Our chances for fast resolution are greatly increased by having that image, and it's so cumbersome to constantly be faced with not having the ability to simply paste into the description.

We all know about the work-around of opening some third-party application, like paint, and pasting into it and then copying and pasting into the SDP, but it's just so cumbersome and, frankly, inappropriate to ask this of our users.  They should expect to use the copy/paste functionality that they've come to expect from using all of their other applications.

Can you tell me when this is going to be addressed? It's been out there for a long time.

-Adam