I´m currently working on helping one of our customers and they are going to start using Servicedesk Plus soon.
They ave the system installed and configured already and have used it for a while go get used to the system.
Now they have asked if there is a possibility to reset the counter for Requests.
I have found the ReinitializeDB script, but that´s not what we want to do. Is there a way to clean up the test-requests and get the counter back to 1?
Andreas Karlsson Knowit