I would lke to generate reports for tasks which indicate specifically when each individual task is closed (date/time).
I was testing it a moment ago, but noticed that technician have the capability to back date the actual end time. Is there a way to time stamp it when the status is changed to closed? Or can the actual end time calendar be changed for the technician to only allow time stamp current date/time.
Please help! any thoughts or suggestion would be appreciated.
Thanks.