is it possible to create two different 'new requests' forms?
Hi @ll
I am wondering if it is possible to create two different 'new request' forms?
One would be a common service desk request, the other one an order form for software, access to the file servers, programs to be installed etc.
At the moment we do this by order forms (paper), would be helpful to do it in the tool itself. Problem is, we have hundreds of softwares and possibilities for access, so to built this in the common service desk form would just be too much.
any idea?
We could do it with a php form that generates an e-mail, ok...
I am wondering if it is possible to create two different 'new request' forms?
One would be a common service desk request, the other one an order form for software, access to the file servers, programs to be installed etc.
At the moment we do this by order forms (paper), would be helpful to do it in the tool itself. Problem is, we have hundreds of softwares and possibilities for access, so to built this in the common service desk form would just be too much.
any idea?
We could do it with a php form that generates an e-mail, ok...