Is anything ever fixed in this product....
without having to:
1) a re-installation of the product or
2) waiting for a service pack ?
It seems like there is very little that tech support does to solve issues rather than telling everyone in the forums to "send a log", "we'll talk about that", or "wait for a service pack".
As a person responsible for this system, I'd like to see more support responses of:
1) Do these steps to troubleshoot AND POST THE STEPS.
2) Actually solve an issue in the forums AND POST THE RESOLUTION
I love the SDP product's feature set for the price and it usually runs well, but this forum needs some attention to detail if you want folks to bother utilizing it.
1) a re-installation of the product or
2) waiting for a service pack ?
It seems like there is very little that tech support does to solve issues rather than telling everyone in the forums to "send a log", "we'll talk about that", or "wait for a service pack".
As a person responsible for this system, I'd like to see more support responses of:
1) Do these steps to troubleshoot AND POST THE STEPS.
2) Actually solve an issue in the forums AND POST THE RESOLUTION
I love the SDP product's feature set for the price and it usually runs well, but this forum needs some attention to detail if you want folks to bother utilizing it.