Support your customers on-the-move!
We are pleased to announce the release of iPhone and iPad apps for ServiceDesk Plus - MSP
The iPhone app is voice-enabled and allows you to:
- Dictate replies to requests
- Read requests
- Close requests
- Assign/Pickup requests
In addition, the applications also allow you to:
- Create, view, edit, reply, close and delete requests
- Add worklogs, resolutions and notes to requests
- Mark worklogs as billable/non-billable
- and much more...
Check this link for more details:
Note: The app works on ServiceDesk Plus - MSP build 8103 and above.
Thanks & Regards,
S. Sivanand