iPhone App for Requesters
I am able to get my technicians signed in to use the iPhone App for ServiceDesk Plus but, I am unable to set it up for a basic requester. When trying to sign them in, the app says it is missing the API for the technician. I don't understand why it is asking for that for a standard requester. From what I've been reading, it isn't necessary for requesters in order for them to use the iPhone app too.
Please help. What am I missing? Is there a different app for the requesters?
Thanks, Tony