I'm using the iOS Service Desk Plus app and it works very well.

My SDP server is behind a firewall which restricts access to those who are using the company network only; either locally or via VPN.

When I'm mobile, I turn on the VPN on my phone to use the Service Desk Plus app.

I have recently noticed however that the app is getting notifications about request updates even though the VPN is not connected on it.

How's it getting this data? There shouldn't be any connectivity to the SDP server!

Many thanks,

TK