Inventory Problem
Using Desktop Central V6 Build Number 60201
We have just deployed Office 2007 Professional Plus (manually, not through Desktop central) throughout our organisation and when I ran a report to show Software by Volume, it is showing each PC twice in the list, once with the installed date and once without, but the total installed is counting both. We know we are well in compliance with the number of installs but of course now because of the double counting Desktop central it is showing us out of compliance.
Can you explain what I can do to rectify this.
We have just deployed Office 2007 Professional Plus (manually, not through Desktop central) throughout our organisation and when I ran a report to show Software by Volume, it is showing each PC twice in the list, once with the installed date and once without, but the total installed is counting both. We know we are well in compliance with the number of installs but of course now because of the double counting Desktop central it is showing us out of compliance.
Can you explain what I can do to rectify this.