Hi 

 

I created and Exchange server and we cannot login to our smtp and IMAP servers(Incoming tab). We got an error saying about trusted self sign certifate, so we followed some steps to create a file called “jssecacerts” and we did that successfully. But when I try to restart the ManageEngine ServiceDesk Plus service, I got the following error message: “Windows could not start the ManageEngine ServiceDesk Plus service on servername. Error 1067: The process terminated unexpectedly.” Was trying to solve this error, and also i found a step by step that says to run the batch file at CMD> ManageEngine\ServiceDesk\Bin\RUN.BAT and after that I got the error "Invalid License File"