Introducing the new, unified agent for asset discovery in AssetExplorer

Introducing the new, unified agent for asset discovery in AssetExplorer

Hi there,


AssetExplorer has replaced its existing asset inventory agent with the all-new, unified agent courtesy of Desktop Central, the unified endpoint management solution from ManageEngine. We are very excited to bring you this latest update that offers enhanced remote ITAM capabilities in addition to robust asset discovery.


Webinar details:

Introducing the unified agent for asset discovery in AssetExplorer

Date: July 8, 2021

Time: 11am BST | 11am PDT

Duration: 60 min



To register for the webinar,

click here.



Here's a glimpse at what the new agent brings to the table:


Enhanced asset discovery

Scan IT assets such as Windows, Linux, and macOS devices with the unified agent for asset discovery.


Advanced remote control

Deliver a consistent remote support experience to your employees by leveraging the unified agent to take remote control of IT assets.


Automated warranty tracking

Stay on top of warranty information of your IT assets and proactively manage them to optimize your IT asset spending.


UEM Remote Access Plus add-on for AssetExplorer


Further, the erstwhile System Tools add-on is now known as the UEM Remote Access Plus add-on. The remote ITAM capabilities that are part of the add-on now leverage the new, unified agent in AssetExplorer and offer the following advantages:


  • Monitor the processes, services, software, users, etc. on your organization's remote computers.

  • Assist employees or technicians wherever they are with text, voice, and video chats.

  • Boot up remote computers that are down on-demand, individually or in bulk.


Get a quick overview of the notable changes in AssetExplorer with the release of the new agent on our website.


Be sure to sign up for the live demonstration of the unified asset discovery agent on July 8, 2021.


Sign up for the webinar.


To learn more about the unified agent and the UEM Remote Access Plus add-on, contact us at or


Note: With the new agent, there isn't any change in the features and capabilities of the AssetExplorer and Desktop Central integration. However, as you upgrade to the latest builds of AssetExplorer when they are released, your existing integration with Desktop Central might become incompatible since the corresponding Desktop Central installation also needs to be updated with the latest PPM. Learn more.


Until next time,