Intregration problem between OpmanagerPlus and ServiceDeskPlus

Intregration problem between OpmanagerPlus and ServiceDeskPlus

Hi i'm just an intern and i got a project to research about intregration between 2 manageengine application. so i'm trying to intregrate OpmanagerPlus with ServiceDeskPlus and when i follow instructoin and it's pop up green bar "sync successfull" but in tab cmdb there're no ci from opmanager. in fact at the first time i try,it success and i got ci from opmanage but when i try to sync to another server(servicedesk plus)(also seceond time to the same server) it's no ci come in.

ps. i want ci from opmanager to show in cmdb
ps2.I demo the trail license
ps3.Sorry for my bad english
thank in advance!

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