Internal Server Error while calling getProbeURL

Internal Server Error while calling getProbeURL


Hi,

Trying to get probe url via API, it returns Internal Server Error:

  1. {"error":{"message":"Internal Server Error while processing this request.","code":5000}}

This is the sample url I try to get API response through:

http://<CentralOPManager>:8060/api/json/device/getProbeURL?apiKey=<API_KEY>&name=172.18.63.3.70000000001

P.s: I don't have access to system logs or OPManager web console with full access permission. Please porpose potential possible reasons for this internal error.

Thanks

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