Internal Server Error while adding SNMP v3 Credential

Internal Server Error while adding SNMP v3 Credential

Hi, I'm currently evaluating OpManager for a large project and have run into a bit of a snag. We are required to use SNMPv3 for our monitoring. I've set up some RHEL6.6 test servers running the latest Red Hat supported net-SNMP configured to SNMPv3. I've tested the servers remotely with snmpwalk to verify the servers are responding properly.

The problem arises when I try to enter the SNMP v3 credentials into the OpManager GUI. After filling the form and hitting the Add button, A red bar appears stating

Internal Server Error while processing this request.

There error log shows:
Messages on ********Tuesday, December 9, 2014********
08:02:22:725 ServerErr: OpManager API:: Exception Occured :
08:02:22:725 java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.adventnet.me.opmanager.server.api.handler.DefaultAPIHandler.processRequest(DefaultAPIHandler.java:39)
        at com.adventnet.me.opmanager.server.api.OpManagerAPIServlet.processRequest(OpManagerAPIServlet.java:170)
        at com.adventnet.me.opmanager.server.api.OpManagerAPIServlet.doPost(OpManagerAPIServlet.java:55)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at com.adventnet.nms.webclient.login.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:37)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at com.adventnet.nms.webclient.login.NTLMV2Filter.doFilter(NTLMV2Filter.java:108)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:947)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1009)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
        at com.adventnet.me.opmanager.server.api.handler.AdminApiHandler.addSNMPV3Credential(AdminApiHandler.java:3582)
        ... 31 more



Here is the OpManager config:
Company Name
Zoho Corporation
Build Number
11400
Licensed to
Evaluation User
Total Devices
14
Total Monitored Interfaces
0
Total Available Users
2
Maximum no of Users
unlimited
Maximum no of Devices
unlimited
Expiry Date
4 Jan 2015 08:21:35 AM GMT-05:00
License Type
Essential


Any thoughts?

Thanks
Dave Sperry

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