Internal Server Error while adding SNMP v3 Credential
Hi, I'm currently evaluating OpManager for a large project and have run into a bit of a snag. We are required to use SNMPv3 for our monitoring. I've set up some RHEL6.6 test servers running the latest Red Hat supported net-SNMP configured to SNMPv3. I've tested the servers remotely with snmpwalk to verify the servers are responding properly.
The problem arises when I try to enter the SNMP v3 credentials into the OpManager GUI. After filling the form and hitting the Add button, A red bar appears stating
Internal Server Error while processing this request.
There error log shows:
Messages on ********Tuesday, December 9, 2014********
08:02:22:725 ServerErr: OpManager API:: Exception Occured :
08:02:22:725 java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.adventnet.me.opmanager.server.api.handler.DefaultAPIHandler.processRequest(DefaultAPIHandler.java:39)
at com.adventnet.me.opmanager.server.api.OpManagerAPIServlet.processRequest(OpManagerAPIServlet.java:170)
at com.adventnet.me.opmanager.server.api.OpManagerAPIServlet.doPost(OpManagerAPIServlet.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.adventnet.nms.webclient.login.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.adventnet.nms.webclient.login.NTLMV2Filter.doFilter(NTLMV2Filter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:947)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1009)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
at com.adventnet.me.opmanager.server.api.handler.AdminApiHandler.addSNMPV3Credential(AdminApiHandler.java:3582)
... 31 more
Here is the OpManager config:
Company Name |
Zoho Corporation
|
Build Number |
11400
|
Licensed to |
Evaluation User
|
Total Devices |
14
|
Total Monitored Interfaces |
0
|
Total Available Users |
2
|
Maximum no of Users |
unlimited
|
Maximum no of Devices |
unlimited
|
Expiry Date |
4 Jan 2015 08:21:35 AM GMT-05:00
|
License Type |
Essential
|
Any thoughts?
Thanks
Dave Sperry
New to ADSelfService Plus?