Internal operation failure : AUTO_CLOSE.

Internal operation failure : AUTO_CLOSE.

Hello,

We are getting the following error over and over.  From what I can tell this comes from  Helpdesk - Request Closing Rules -  Automated Close after 3 days..   

How do I find what mandatory fields are "missing"  and how do I determine what request id or request template is causing this error?

Internal operation failure : AUTO_CLOSE. Operation description - request.history.auto.close. Exception message : Please fill the mandatory fields


we are at "10.5 Build 10511"

Thanks
David
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