Hello,

The integration between Desktop Central and Service Desk Plus doesnt work.

In log in SDP we can see:

[com.adventnet.servicedesk.setup.util.DCCommonUtil]|[INFO]|[347]: Opening connection to oursite.pl:8,383...|
[13:48:49:529]|[01-18-2023]|[com.adventnet.servicedesk.setup.util.DCCommonUtil]|[INFO]|[347]: Starting SSL handshake...|
                  [13:48:49:561]|[01-18-2023]|[com.adventnet.servicedesk.setup.util.DCCommonUtil]|[WARNING]|[347]: Exception in Handshake - Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty|
************************************************************************************************************************* [13:48:49:420]|[01-18-2023]|[com.adventnet.servicedesk.setup.util.DCCommonUtil]|[INFO]|[347]: Added certificate to keystore using alias uemproducts|
[13:48:49:529]|[01-18-2023]|[com.manageengine.servicedesk.helpdesk.util.DCServiceMonitor]|[INFO]|[347]: Not marking DC as down as it is reachable|
                  [13:48:49:529]|[01-18-2023]|[SYSERR]|[INFO]|[347]: org.json.JSONException: A JSONObject text must begin with '{' at 0 [character 1 line 1]|

This look like an SSL issue, i wanted to enable http for debug but this option was depreciated...

In attachment screen from Endpoint Integration panel.

Please help me solve the problem, thanks