Hi all,

I'm new to ServiceDesk (SD).

Just downloaded a trial version and installed locally.

I'm trying to achieve the following use case:

* Create a request in SD

* I assume there is some sort of a workflow which will handle the request.

* from within the workflow, I want to send an API to a 3rd party system.

      * First API is to retrieve a token

      * second API is the payload (which will include some information from the request in SD - who requested, what was requested)

Appreciate if you can guide me on how I can achieve this use case.

Thanks