Installation Problems

Installation Problems

I'm trying to install ServiceDeskPlus_64kbit in an Azure vm environment.  The install seems to get hung up on Application Layer Started about 80% or so through the installation process.  I found some instructions in the forums that suggested I stop the engine, change the service to manual and run the run.bat from c:\manageengine\servicedesk\bin.  I did that and I get this...


C:\ManageEngine\ServiceDesk\bin>run.bat
"Inside Change JRE"
===============================================================================
.
  JBoss Bootstrap Environment
.
  JBOSS_HOME: C:\ManageEngine\ServiceDesk\bin\\..
.
  JAVA: C:\ManageEngine\ServiceDesk\bin\\..\jre\bin\java
.
  JAVA_OPTS:  -Dserver.dir=C:\ManageEngine\ServiceDesk\bin\\.. -Dprogram.name=ru
n.bat -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerIm
pl -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,Ad
ventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Xms128m -Xm
x2512m -XX:PermSize=64m -XX:MaxPermSize=256m  -Ddb.home=C:\ManageEngine\ServiceD
esk\bin\\..\pgsql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jb
oss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.ad
ventnet.logging.LogManager -Djava.util.logging.config.file="C:\ManageEngine\Serv
iceDesk\bin\\..\server\default\conf\logging.xml" -Djava.util.logging.config.clas
s=com.adventnet.logging.LoggingScanner -Dlog.dir="C:\ManageEngine\ServiceDesk\bi
n\\..\server\default" -Djava.library.path="C:\ManageEngine\ServiceDesk\bin\\..\l
ib\native;C:\ManageEngine\ServiceDesk\bin\\..\lib;C:\ManageEngine\ServiceDesk\bi
n\\..\bin" -DisSDP="true" -Dorg.apache.catalina.connector.CoyoteAdapter.ALLOW_BA
CKSLASH="true" -Dconnection.track="true" -Dtier-type=BE -Dtier-id=BE1 -Dfile.enc
oding=UTF-8 -Duser.language=en -Duser.region=US -Dstart.type=command
.
  CLASSPATH: C:\ManageEngine\ServiceDesk\bin\\..\jre\lib\tools.jar;C:\ManageEngi
ne\ServiceDesk\bin\\run.jar;C:\ManageEngine\ServiceDesk\bin\\..\lib\AdventNetLog
ging.jar;C:\ManageEngine\ServiceDesk\bin\\..\lib\AdventNetNPrevalent.jar;C:\Mana
geEngine\ServiceDesk\bin\\..\lib;C:\ManageEngine\ServiceDesk\bin\\..\lib\AdventN
etUpdateManagerInstaller.jar;C:\ManageEngine\ServiceDesk\bin\\..\server\default\
deploy\jbossweb-tomcat70.sar\commons-httpclient-3.0-rc1.jar;C:\ManageEngine\Serv
iceDesk\bin\\..\server\default\lib\commons-logging-1.0.2.jar;C:\ManageEngine\Ser
viceDesk\bin\\..\server\default\deploy\jbossweb-tomcat70.sar\commons-codec-1.3.j
ar;C:\ManageEngine\ServiceDesk\bin\\..\lib\startupclasses.jar;.;
.
===============================================================================
.
Could Not Find C:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
This evaluation copy is valid for 29 days
ServerContainer                                   [CREATED]
AdventNetCC                                       [CREATED]
AdventNetServiceDesk                              [CREATED]
ServerContainer                                   [STARTED]
AdventNetCC                                       [STARTED]
AdventNetServiceDesk                              [STARTED]
Server Started.
Please connect your client at http://localhost:8080

and the bat hangs after the Please connect your client line...

If you notice, the Server isn't started

I then try to run http:/localhost:8080 in IE and I get a This page can't be displayed page in IE...

I then start the server service manually which starts without a problem.  But when I try localhost again, it still gives me the This page can't be displayed page in IE....

Thanks

Steve


                  New to ADSelfService Plus?