Installation and license key questions on ServiceDesk 4.1
Hi,
I am currently evaluating ServiceDesk 4.1.
If I install the Trial version (Professional, 30 days expiry) of ServiceDesk 4.1, can I activate a license key that I get later, when I pay for unlimited technicians and workstations. Or would I have to do a complete reinstall.
Also, in the New Request page, I do not have an option to cc anyone. I would like an option that my manager is notified whenever a new request is created. Is this possible ?
Thanks,
Anand
I am currently evaluating ServiceDesk 4.1.
If I install the Trial version (Professional, 30 days expiry) of ServiceDesk 4.1, can I activate a license key that I get later, when I pay for unlimited technicians and workstations. Or would I have to do a complete reinstall.
Also, in the New Request page, I do not have an option to cc anyone. I would like an option that my manager is notified whenever a new request is created. Is this possible ?
Thanks,
Anand
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