Install failed
I have installed Service Desk 5 on an esmith Linux server but am getting an error Database creation failed when trying to start the service;
log shows the following;
[05:24:19:880]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DeploymentTopic: Bound to JNDI name: topic/DeploymentTopic|
[05:24:19:883]|[12-09-2005]|[com.adventnet.notification.service.Topic]|[INFO]|[10]|: TopicConfiguration NOT BOUND IN JNDI|
[05:24:19:990]|[12-09-2005]|[com.adventnet.notification.ConnectionFactory]|[INFO]|[10]|: NotificationConnectionFactory Successfully Bound in JNDI|
[05:24:23:840]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DataModelTopic: Bound to JNDI name: topic/DataModelTopic|
[05:24:23:843]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] PersistenceTopic: Bound to JNDI name: topic/PersistenceTopic|
[05:24:23:846]|[12-09-2005]|[com.adventnet.persistence.service.PersistenceService]|[INFO]|[10]|: The Persistence Service is bound with the JNDI Name : persistence|
[05:24:26:810]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Persistence data-dictionary loaded successfully|
[05:24:26:813]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: InitializeDSConfig called |
[05:24:26:816]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: DataSourceConfiguration file URL is file:/home/e-smith/files/ibays/bubba/html/ServiceDesk/server/default/conf/datasource-configuration.xml|
[05:24:28:270]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Database name is mysql datasourcename is java:/MySqlDS|
[05:24:34:310]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[INFO]|[10]|: Command to be executed /home/e-smith/files/ibays/bubba/html/ServiceDesk/mysql/bin/mysqladmin -u root -S /home/e-smith/files/ibays/bubba/html/ServiceDesk/mysql/tmp/mysql.sock --port=33366 -h localhost create servicedesk |
[05:24:45:540]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|: Problem while creating database servicedesk.|
[05:24:45:625]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|: /home/e-smith/files/ibays/bubba/html/servicedesk/mysql/bin/mysqladmin: connect to server at 'localhost' failed
Any ideas or hep would be appreciated
log shows the following;
[05:24:19:880]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DeploymentTopic: Bound to JNDI name: topic/DeploymentTopic|
[05:24:19:883]|[12-09-2005]|[com.adventnet.notification.service.Topic]|[INFO]|[10]|: TopicConfiguration NOT BOUND IN JNDI|
[05:24:19:990]|[12-09-2005]|[com.adventnet.notification.ConnectionFactory]|[INFO]|[10]|: NotificationConnectionFactory Successfully Bound in JNDI|
[05:24:23:840]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DataModelTopic: Bound to JNDI name: topic/DataModelTopic|
[05:24:23:843]|[12-09-2005]|[SYSOUT]|[INFO]|[10]|: [JBOSS] PersistenceTopic: Bound to JNDI name: topic/PersistenceTopic|
[05:24:23:846]|[12-09-2005]|[com.adventnet.persistence.service.PersistenceService]|[INFO]|[10]|: The Persistence Service is bound with the JNDI Name : persistence|
[05:24:26:810]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Persistence data-dictionary loaded successfully|
[05:24:26:813]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: InitializeDSConfig called |
[05:24:26:816]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: DataSourceConfiguration file URL is file:/home/e-smith/files/ibays/bubba/html/ServiceDesk/server/default/conf/datasource-configuration.xml|
[05:24:28:270]|[12-09-2005]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Database name is mysql datasourcename is java:/MySqlDS|
[05:24:34:310]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[INFO]|[10]|: Command to be executed /home/e-smith/files/ibays/bubba/html/ServiceDesk/mysql/bin/mysqladmin -u root -S /home/e-smith/files/ibays/bubba/html/ServiceDesk/mysql/tmp/mysql.sock --port=33366 -h localhost create servicedesk |
[05:24:45:540]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|: Problem while creating database servicedesk.|
[05:24:45:625]|[12-09-2005]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|: /home/e-smith/files/ibays/bubba/html/servicedesk/mysql/bin/mysqladmin: connect to server at 'localhost' failed
Any ideas or hep would be appreciated
