Inline images being dropped, no directly visible indication in the request

Inline images being dropped, no directly visible indication in the request

The technician have to look in System Notifications to find the e-mail that goes out notifying the user that an image was dropped.

The e-mail does not contain the reason for dropping the image, making the user more confused as to why the image was dropped.

  1. Hi,

  2. We have processed your mail without 1 Inline images


  3. Request details :

Should read something like
  1. Hi,

  2. Due to to a 3MB limit on inline images your mail has been processed 1 Inline image(s)

  3. Request details :



                New to ADSelfService Plus?