[SDF-85958] Initiate group chat by collaborators that work on request once others aren't viewing a request

[SDF-85958] Initiate group chat by collaborators that work on request once others aren't viewing a request

Hi,
I want to initiate group chat by collaborators that work on request once others aren't viewing a request. In my scenario, some technicians work on a request simultaneously, but may open another request. In this situation, technician should be open group chat between technicians that works on a request.

What should I do? I need it for negotiate between technicians.

SDP v11.1.35
MS SQL

Thanks for helping

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