Initializing Service Desk / Database Maintenance
Whe have used a test installation for a few weeks and are about to enable it with a license key.
A) Is there a way to delete all requests, solutions, attachements etc. without deleting the configuration information. We would like to set the request counter to 0.
B) Is there a way to remove old data, lets say requests that are older than 2 years? I can imagine that after a while we want to clean up.
A) Is there a way to delete all requests, solutions, attachements etc. without deleting the configuration information. We would like to set the request counter to 0.
B) Is there a way to remove old data, lets say requests that are older than 2 years? I can imagine that after a while we want to clean up.
Topic Participants
AlexBlu
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jmasters_me
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