My team is going to integrate our team portal, which deployed to IBM WebSphere, with ServiceDesk Plus. The integration is implemented by using IBM WebSeal ID to pass the required login information to ServiceDesk Plus so that ServiceDesk Plus appeared as a module (http://<DOMAIN>/servicedesk/) of our team portal in the URL. The login function works very well but we found some functions in ServiceDesk Plus cannot be used correctly. Having traced reason with some tools and we found the requested URL is not correct (http://<DOMAIN>//) due to an absolute path specified in the reqeuest. Please see the below example. Can anyone in here help? Thanks in advance!
Expected Request URL:
http://<DOMAIN>/servicedesk/STATE_ID/1294994477468/SLADefListView.cc?UNIQUE_ID=SLADefListView&&SITEID=601&SUBREQUEST=true
Actual Requested URL:
http://<DOMAIN>//STATE_ID/1294994477468/SLADefListView.cc?UNIQUE_ID=SLADefListView&&SITEID=601&SUBREQUEST=true