Hi,

I'm running SD+ 7022 with MSSQL, a month ago, someone mistakenly rebooted the database server and when it came back up, the Home-screen had an unbelievably large number of unassigned tickets of 1301 (please see attached screen shot).

And when i click on that figure to list the current unassigned tickets, it shows only 1 ticket, which is correct because at the moment of typing this post, we currently have only one unassigned ticket. It can be frustrating when i always have to explain to my boss & management that the large figure of 1301 isn't correct.

Please i need assistance urgently, I'll be very grateful for your assistance.

Thanks