Incorrect link in solution emails
We have notifications set up for new solutions with the below default email template:
Dear Technician,
Solution : $SolutionId under $TopicName, has been approved.
Title of the solution: $Title
Solution can be viewed using the link below.
$SolutionLink
Solution : $SolutionId under $TopicName, has been approved.
Title of the solution: $Title
Solution can be viewed using the link below.
$SolutionLink
The link ^ that is sent in the email is wrong. You get an error when you click on the link (below)
If I navigate to the solution in help desk the address is
http://ithelpdesk/AddSolution.do?solID=98, so the link in the email has an additional :80 added. How do I change the address that is sent by the &SolutionLink variable to remove this?
Link from the email:
HTTP Status 400 - Invalid path /http:/ithelpdesk:80/AddSolution was requested
type Status report
message Invalid path /http:/ithelpdesk:80/AddSolution was requested
description The request sent by the client was syntactically incorrect (Invalid path /http:/ithelpdesk:80/AddSolution was requested).