Incorrect duplications email address
I Guys,
Using service desk plus, my users send requests to me only through email, and read my response again via email.
since I updated to version 8212, when I reply to a ticket email addresses are duplicated. for example:
mail recived :
by bbb@test.com
TO: aaa@test.com
CC: ccc@test.com, ddd@test.com
when click reply:
TO: bbb@test.com
CC: ddd@test.com, ccc@test.com, ddd@test.com, aaa@test.com
I tried to uninstall the service pack by update manger but when I click on the SP did not you highlight the "unistall".
Thanks
Best Regards
Daniel
Using service desk plus, my users send requests to me only through email, and read my response again via email.
since I updated to version 8212, when I reply to a ticket email addresses are duplicated. for example:
mail recived :
by bbb@test.com
TO: aaa@test.com
CC: ccc@test.com, ddd@test.com
when click reply:
TO: bbb@test.com
CC: ddd@test.com, ccc@test.com, ddd@test.com, aaa@test.com
I tried to uninstall the service pack by update manger but when I click on the SP did not you highlight the "unistall".
Thanks
Best Regards
Daniel