We've just started using MDM. The person that did the initial set up added some devices, individually assigned the one profile we've got to each of them, and assigned a set of 6 apps to each of them.

In the list of devices they each show as having 1 profile, and 6 apps.

I have created a group that has the same profile and the same apps plus 2 more.

I have added a new device that I have just added to the group (have not directly assigned profile or apps to it).

In the list of devices it shows as having 0 assigned profiles, and 0 assigned apps.

If I select the device from the list and look at the info for it it says it has 1 assigned profile and 7 apps (one's just missing entirely).

What's going on with the data displayed in the device list?

How am I supposed to monitor the state of 160 odd phones if I have to go into each one of them to see what state they're actually in?

I want to use groups before we get too many devices added in, but if I can't see what's going on they're a bit of a non starter really.

I would assume that if I add a device to 2 groups, one with 1 profile & 6 apps, and the other with a different profile and 3 different apps, in the list of devices it should show as 2 profiles and 9 apps - Not 0 and 0!