All the new tickets coming into ServiceDesk via email are recorded as one hour behind within the ticket request tab. If the ticket is created using QuickCreate then the time is correct. I have checked all the usual Windows Regional Settings etc but cannot isolate the problem. All subsequent replies via email are recorded correctly, its only new tickets
The History tab though shows all mail as an hour behind in and out
running build 7509, Windows 2008 Server, mysql
Any ideas how to fix this