Incoming mail not fetching after stop/restart of fetch
I'm finding that I cannot seem to fetch new incoming mail.
I demonstrated to a group of other technicians the need to turn off fetching, make the changes, save it, then restart fetching.
But since then, no requests are coming in. I see the mail accumulating in the inbox, but SD+ is not grabbing it.
I've even restarted the server in case there was something hung on it, and the servicedesk manage engine is back up.
Any suggestions? A bug?
Justin
I demonstrated to a group of other technicians the need to turn off fetching, make the changes, save it, then restart fetching.
But since then, no requests are coming in. I see the mail accumulating in the inbox, but SD+ is not grabbing it.
I've even restarted the server in case there was something hung on it, and the servicedesk manage engine is back up.
Any suggestions? A bug?
Justin
Topic Participants
jmasters_me
ServiceDesk Plus
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netrunner2099_me
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