Incoming mail
Hi
I have been testing the support desk software for the past two days.
While configuring the incoming mail from our Exchange server I get the following error message using the IMAP.
FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox.
I talked to our Network Engineers and they could not figure out the problem. But confirmed that they haven't blocked these ports.
Can you please help us to solve this problem.
Is there anyway I can use MAPI to get the mails from the OutLook Client, etc.,
Thanks in advance,
Sriram
I have been testing the support desk software for the past two days.
While configuring the incoming mail from our Exchange server I get the following error message using the IMAP.
FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox.
I talked to our Network Engineers and they could not figure out the problem. But confirmed that they haven't blocked these ports.
Can you please help us to solve this problem.
Is there anyway I can use MAPI to get the mails from the OutLook Client, etc.,
Thanks in advance,
Sriram
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