Incoming e-mail with Exchange
I am attempting to setup incoming e-mail for the ServiceDesk Plus system using Microsoft Exchange 2003, however on each attempt to connect, be it via IMAP or POP3, the following error is given:
"FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Authentication Failed using the given username and password."
However I know that the details are correct so this is a method of authentication problem. What settings are required for IMAP under Exchange to work with ServiceDesk Plus? Does it work for Fast Message Retrival for example?
"FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Authentication Failed using the given username and password."
However I know that the details are correct so this is a method of authentication problem. What settings are required for IMAP under Exchange to work with ServiceDesk Plus? Does it work for Fast Message Retrival for example?