Include "Share Requests" in the custom views
Hello, we are beginning to use the "Shared Requests" feature of SDP. It appears to have great benefits and use, however - we can currently only view shared requests from the "View your shared requests" filter
It would be very helpful if we were able to create a "custom view", which also allowed for the selection of "shared requests" to be included in the custom requests view. This way technicians could view all of their relevant requests, including those that have been shared with them, but are assigned to other technicians.
It would be very helpful if we were able to create a "custom view", which also allowed for the selection of "shared requests" to be included in the custom requests view. This way technicians could view all of their relevant requests, including those that have been shared with them, but are assigned to other technicians.