At times we notice slowness issues when updating fields and logging onto pages.

But the main reason for logging this job is because we have an issue when people are filling out a incident. We have about 5 custom incident templates. When users enter information into them and click save sometimes the 'loading' bar slowly progresses but it seems to go into a loop where nothing happens. The user loses all the data they inputed into the incident (which is actually quite a lot.)

Please help with 2 things;

A) Surely our db is too big! 3.8gb, ive check the basics things like AAAaccSession and they are small. Help us to clean it up

B) help us to fix the issue where incidents and failing to be saved.