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Your Version
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8.0.0 Build
8007
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After patching to 8007, When a requester uses a Service Catalog or Incident template (even default) The request does not go to the Group assigned to the template. (Normally hidden from Requester view)
But if a Technician or an SDAdmin creates a request using a template, it goes to the correct Group set up in the template.
I did some testing and configured the Group field inside the template to Requester can Set, Requester can View.
The field is present in the requester view when a new request is submitted, but whatever I select for the Group does not stick. When I submit the request the Group is forced to None in the queue.
Any help on this issue is appreciated.