Incident Templates
1) I'd like to make some of my custom fields larger than the one-two lines that seem to be the default. Is there a way to do that? Example I have some custom drag and drop text fields, I'd like to make them larger like the "Description" field in the "Requester Details" section when I drag the fields into the Canvas.
2) Is there a way to 'widen' the area for the Drag n Drop fields in the "Canvas" area? Ex. If I create a field like "Updated Phone Number" and drag and drop onto the Canvas, the name appears truncated as "Updated Phone..."
3) Last, I'm looking for a way to have sequential approvals that are dependent on the decision of other people. Ex: I want to submit a request to 2 or 3 people to approve. If 1st person approves, it goes to 2nd person, if that person approves it goes to the last. If anyone does not approve, the workflow stops.
2) Is there a way to 'widen' the area for the Drag n Drop fields in the "Canvas" area? Ex. If I create a field like "Updated Phone Number" and drag and drop onto the Canvas, the name appears truncated as "Updated Phone..."
3) Last, I'm looking for a way to have sequential approvals that are dependent on the decision of other people. Ex: I want to submit a request to 2 or 3 people to approve. If 1st person approves, it goes to 2nd person, if that person approves it goes to the last. If anyone does not approve, the workflow stops.