Hi,

I have the problem, that the first creator of an template clicked on an Option in the "Approval Details". Now the requester don't see who has the ticket.

I want to disable this option, because we don't need it for this template. But all I can do is click one of this option, but have no chance to disable it.

How can I resolve it? Or is there another option, that the user can see who is work on his ticket? (This problem just occur in this one template where the Approval Configurations was selected)

I don't want to recreate it now, there are a lot of Field and Form Rules behind :(

KR

Christina