I am running SDP build 12.0 Build 12007.

Currently we have 5 support groups and I have created Incident Templates and Service Request Templates for each of these support groups.

However, one of these Incident Templates does not apply the default values I have setup to assign the Group,  or Category  or Service Category and instead the completed form defaults to a different set of values.  

I have tried creating a new Incident Template from scratch instead of copying from an existing template and am running into the same issue.

Have you seen this before, or am I doing something wrong?