Incident Form Rules not working as expected
Hello,
I'm trying to create a rule when an incident form changes the Category and Subcategory it shows three fields. I've tried to use show or enable to get this to trigger and it does not seem to fire.
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Conditions
ModeisE-Mail
ANDCategoryisHR
ANDSub CategoryisOnboarding-HRrequest
Actions
Show FieldsNew Hire - Desk Phone Number,New Hire - Email Address,New Hire - Mobile Phone Number
Enable FieldsNew Hire - Desk Phone Number,New Hire - Email Address,New Hire - Mobile Phone Number
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Any help would be appreciated.
Thank you
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