Dear Manageengine team,

I am facing 2 issues in our Service desk plus related to the "incident additional field"

1. When I edit an existing field, that field is removed from the existing templates automatically.
2. I am not able to use the date field without the time along with.

It will be great if you could guide me on these.

@Name = Muralee D.@
@Mobile Number = 0506424099@
@Database Name = Microsoft SQL Server@
@Database Version = 12.00.5000@
@Current Build = 9308@
@32 / 64 bit installation = 64@
@Logged in users = 130@
@Zone = Asia/Muscat@