Improving Performance of Page/Template Load Time

Improving Performance of Page/Template Load Time

We just upgraded to 9236 from 9221 this past weekend

Under 9221 I built a complicated request template that has a lot of resource fields and easily 60 or more field/form rules.

In the past, it did take a few seconds for the page to load; however, the page didn't appear to be released to the user until it had finished loading.

Since the upgrade, It now looks like the page is immediately presented to the user but continues to load; as a result, the user is being presented with HTML code in the description box and is displaying fields I have hidden with field/form rules until it finishes loading before it finally looks correct.

What can I do to improve the performance of this page load time?

Current environment:

ServiceDesk Server has 2 Proc / 8GB with a heap of 4096MB (397 Technicians)

MSSQL which is on a separate server



                  New to ADSelfService Plus?