Improvement request

Improvement request

Hi,

We are using ServiceDesk and we like it very much.

Just a few remarks/improvement requests:

The requests should be grouped by queues.
Is would be great if it was possible to drag and drop the request from a queue to another one.

The number of items displayed on a page should be stored as a default value.

It should be possible to make some fields mandatory (eg: category, priority,...).

Regards,
CEL













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