Hi all,
I installed SDP 8.2 and it works perfectly.
I want to improve my knowledge and i'm interested to use the REST API for automating tickets management.
I need a technician key but when i try to associate a connection to a technician user a message is raised, indicating that it's not possible.
I figure it's because the free edition is limited to one technician.
When i check the administrator account, this account is configured to be associated with a connection but i'm not able to regenerate a key.
Is it possible to perform such action in the free edition?
How to retrieve the default API Key?
Thanks for your help.
Regards,