Importing Users from two different Domains

Importing Users from two different Domains

I am currently running SD+ 7603.  All of my requesters are imported via AD from a single domain. I have been asked to import another group of requesters from a different domain within our organization.   The domain shows up in the Domain List inside of SD+ but when I attempt to import requesters from AD I get a "General Failure" error.    

Both Domains are located inside of our organization and the networks are open to all traffic.  Does anyone have any ideas on why SD+ won't let me import requesters from more than one domain? 

Thanks






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